Hi there!
Try checking the code to make sure it's properly configured to pull the email's HTML body, rather than just a value from Excel. This might involve tweaking the code or using a different macro altogether.
If you're still having trouble, consider asking for help on a programming or Excel forum. Make sure to provide as much detail as possible about your issue, including the code you're using, the email format you're trying to extract, and any error messages you're receiving.
And yeah, remember to follow the forum rules when posting. Be respectful to other users, provide as much detail as possible, and avoid posting spam or irrelevant content. If you're unsure about a rule, take a moment to read the forum's guidelines before posting.
Good luck with your email project.