Use the Text to columns function on the Data Tab. Set your delimeter to ":"
Look at this link
https://www.excel-easy.com/examples/text-to-columns.html
Hi,
Text formulas are tricky some time and depends heavily on the input data. The format and pattern of data to be uniform across all cells to get consistent results. If the data in your sample is consistent than you can use below formula.
View attachment 67054
For Root Cause : =MID(C4,FIND($D$3&": ",C4)+LEN($D$3)+2,FIND(CHAR(10),C4)-LEN($D$3)-2)
For Sub-root Cause: =MID(C4,FIND($E$3&": ",C4)+LEN($E$3)+2,FIND(CHAR(10),C4)+LEN($E$3)-2)
refer the cells as shown in the pic above.
Regards,